Firefox Send Link does not work after upgrade – Can’t email from Firefox

08/09/2008

in Personal Computing

For the loooonnggest time, I have not been able to click on Send Link in Firefox to have my default email client open automatically with the link.  It’s  pretty annoying to try to send a link from Firefox to someone, only to think, “oh yeah, I’ll have to copy and paste the link into an email….I really need to figure out how to fix this some day.”

Well, today, I finally investigated.  Wow, it’s really easy, although novices won’t be too happy with the fix ‘cuz you have to mess with the Firefox config:

  1. In Firefox, type “about:config” in the address bar.
  2. If you see a message about voiding a warranty, go past it.
  3. In the Filter box, search for “network.protocol-handler.external.mailto” (without quotes)
  4. If the value is “false” change it to “true”.
  5. Presto – you can again email links from Firefox.

I found this info on the mozilla.support.firefox Google Group, in a thread addressing the problem: Send Link does not work in Firefox.

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{ 13 comments… read them below or add one }

trev 02/20/2010 at 10:41 pm

still does not work for me. this whole post has been copied to several other forums like spam!

Reply

Zeljko 01/13/2010 at 10:02 am

Thank you. Worked like a song!!

Reply

francis 09/12/2009 at 11:17 am

Like szpinner I went through the about:config suggestion but it changed nothing, still does not uplooad gmail, nothing happens. Anyone know of a solution to this problem? Thanks

Reply

zHarley 06/11/2009 at 8:58 am

Worked Great, thank you!!!!

Reply

Tom Lively 05/23/2009 at 4:21 am

I discovered a simple solution, at least for me. Under Vista I began to get windows mail when I hit sendlink. I noticed that Mozilla Thunderbird was not listed in “programs and features” (for whatever reason) I reinstalled the latest Thunderbird and all went back to normal.

Reply

szpinner 05/09/2009 at 4:04 pm

I have the same problem as described here, namely ’send link’ does not send the link to the web page.

I tried the about:config modification but nothing changed.

Thanks

Reply

Michelle 01/28/2009 at 6:46 pm

THANK YOU!! This has been driving me totally insane – I’ve been opening safari to send links and I do so love my Firefox!!

Reply

Shelley 01/14/2009 at 5:51 am

Wow – happy to help!

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Steve Thompson 01/14/2009 at 5:09 am

I have had this issue for the last two updates to Firefox, your’s is the FIRST fix that I have found that works. Many thanks for sharing.

Reply

Tim 01/08/2009 at 6:11 pm

Thank you!

Reply

Shelley! 10/25/2008 at 3:06 am

How on earth did you figure this out?

Anyway, you saved me from suicide!

Just kidding, but thanks much. Greatly appreciated.

Daniel Geery

Reply

Jerry 10/03/2008 at 12:51 pm

To Whom It May Concern,

This solution, http://www.cranialdump.com/2008/08/09/firefox-send-link-does-not-work-after-upgrade-cant-email-from-firefox/, solved the problem on this machine. For that and your intelligence, I am very much obliged to you!!

Respectfully,
Jerry

Reply

Bruce 08/11/2008 at 7:04 pm

I had been stumped for several days with this issue. Thank you for finding and, more impotantly, sharing this!

Reply

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